Key Responsibilities:
- Build and maintain strong relationships with partner insurers, reinsurers and global brokers as well as the Jigsaw International Admin Team.
- Coordinate with insurers and reinsurers to develop meaningful new business proposals.
- Assist in monitoring SLA’s, in respect of underwriting, claim payments, renewals, etc. in order to provide excellent client service.
- Attend to all client and intermediary queries in a timely manner and follow-ups to ensure finalization.
- Coordinate communication and queries from insurers, reinsurers, clients and internal teams relating to quotes, installations, underwriting and claims.
- Driving the renewal process on multinational clients, and ensuring timely approvals and release of terms for these clients.
- Tracking quote requests, renewals, and claims experience requests and creating and updating reporting tools for these requests.
- Attend and coordinate regular client meetings and provide minutes where necessary.
- Provide and consolidate market feedback to pricing and product teams.
Skills requirements:
- Self-motivated, assertive, and accountable
- Strong emotional intelligence and communication skills
- Collaborative and relationship-focused at all levels
- Creative, solutions-driven, and decisive
- Detail-oriented with a sense of urgency
- Proficient in Microsoft Suite, with strong presentation skills
Education/Qualification requirements:
- Matric, business degree preferred, with 3+ years’ client-facing Group
- Risk or Employee Benefits experience (African market exposure advantageous)
- Strong knowledge of Group Risk products, markets, and business processes
- Excellent planning, organisational, and communication skills
Location:
Cape Town Based.
How to Apply:
Submit your CV to: people@jigsawsa.co.za
Applications close 30 November 2025. If you do not hear from us within 2 weeks of applying, kindly consider your application unsuccessful.