Protecting What Matters To You

How JIGSAW Can Help You

Our team includes professionals with over 300 years of combined experience, working with a wide range of industry professionals, including Independent Financial Advisers (IFAs), Wealth Managers, Employee Benefit Advisers, and Retirement Fund Administrators.

While working closely with our valued clients, we’ve discovered a few frustrations and challenges many professionals face in the financial services industry. For instance…

Independent Financial Advisers and Wealth Managers

As an Independent Financial Adviser (IFA) or as a Wealth Manager, understanding the ever-changing rules and regulations when giving financial advice can be challenging. That is why we stay up to date with the latest industry developments, guiding you through these complexities, and providing all the support you need to serve your clients in the best possible way. We aim to make your job easier, by simplifying the regulatory landscape and helping you stay compliant.

Employee Benefit Advisers

You play a crucial role in helping companies navigate the overwhelming details of employee benefits, such as group risk, health insurance, medical aid, and retirement plans. We understand these programmes can be tricky and often challenging to fully understand and explain to employees.

Our team gives you the necessary tools and knowledge to simplify the process, helping you offer comprehensive and tailored benefit solutions to your clients.

Retirement Fund Administrators

You face the important responsibility of ensuring that retirement plans comply with government regulations. Keeping up with changing guidelines and managing all the paperwork can be a nightmare.

Our dedicated team of experts can help you navigate this landscape, ensuring all areas of your group risk administration are handled correctly and efficiently, so that you can deliver exceptional value to your clients.

Healthcare
Specialist

As a Healthcare Specialist, your clients rely on you to navigate a world of shifting rules, rising costs, and complex claims, all while you grow your business.

That’s where Jigsaw comes in. We provide product comparisons, product support, as well as administration, compliance, and claims support, keeping your processes sharp and aligned. We don’t replace your expertise, we amplify it, with a partner invested in your success.

Jigsaw's partners

Jigsaw

South Africa’s Trusted Independent Risk Specialist, Working in Partnership with Intermediaries Worldwide

Why Work with Jigsaw?

Life is full of constant change, right? From shifting legislation and evolving client expectations to rising costs, navigating risk can feel like trying to solve a complex puzzle. That’s where Jigsaw steps in. We bring all the pieces together so YOU, the adviser, can focus on strategy, advice and client relationships, without the distraction of unexpected roadblocks.

Our commitment goes beyond simply creating well-crafted solutions. We walk alongside you, refining our approach as your business environment and clients evolve. Whether you’re an ambitious adviser or a seasoned corporation, our priority is helping you safeguard your clients, streamline operations, and build long-term success. We’ll support your decision-making, without ever trying to fill your shoes, so your clients get the reliable service they expect, and you get to focus on what you do best.

With Jigsaw, you get more than operational support you get a partner who cares enough to anticipate challenges, adapt quickly, and shape solutions around your unique needs across both Group Risk and Health.

What our clients say

I’ve partnered with Jigsaw to manage my clients’ group risk benefits since 2019, and I’ve consistently been impressed by their comprehensive service. Jigsaw manages everything from installation to claims processing, administration, and renewals, which allows us to focus on our role as Retirement fund Specialists and advisers, knowing that our clients are in capable hands. Jigsaw’s proactive approach to resolving queries, coupled with their fast turnaround times, makes them an invaluable partner. They have also demonstrated their expertise during renewal periods, often securing better terms for our clients than expected. Their professionalism and dedication make Jigsaw a standout in the industry, and I would recommend them to any company looking for a dependable partner for group risk benefits management.

Working with the staff at Jigsaw is such a pleasure. Quotes are produced on time and are always 100% accurate. Their rates and free cover limits are always competitive. Their installation process is streamlined and easy to follow. After-sales service is also great. They take the pain out of the medical underwriting process by sending out the medical requirements directly to the members. I would highly recommend Jigsaw to anyone looking for a risk benefit provider that provides excellent service and great rates.

Thank you for every recon you do – you treat all clients fair - no client is too small or too big. Thank you for Every email you draft and reply in detail when one of our employers has a query. Thank you for constantly “wowing” us with your service – your patience and your loyalty to our clients. Without your assistance – we will not be able to service our clients and keep up the high standard.

You guys are awesome. Thanks for the speedy response on this!

I can't thank you guys enough for helping us out here. Your efforts are really appreciated, thank you so much.

I get BRILLIANT service from your team.

Thank you very much for the effort you always put in, it goes a long way, for both our clients, and myself. As Pension funds never really move anywhere at a rapid pace, but where EVERYTHING is communicated as urgent– it is important to thank & recognize those who go the extra mile. This is a relationship that supports. Thank you once again.

So nice to work with Jigsaw.

We are pleased to share our experience with Jigsaw, which has been crucial to our operations. Their team consistently delivers exceptional service, professionalism, and dedication. Jigsaw's commitment to exceeding expectations is evident in their willingness to go the extra mile. Their support has been pivotal in both client acquisition and ongoing maintenance. Detailed, efficient quoting empowers us to provide competitive, tailored solutions that enhance client satisfaction. Since partnering with Jigsaw, we've observed significant improvements in efficiency and client satisfaction, driving our success. We confidently recommend Jigsaw for reliable insurance solutions.

I have been working for IPM since October 2020 and my experience with Jigsaw has always been good. The staff are always willing to assist above and beyond expectations. We had a crisis on one of our funds and we even got assistance on a Saturday. The day-to-day service is excellent. Claims queries are answered the same day and claims are paid within turn-around times. Jigsaw has assisted us in keeping our clients satisfied by providing us with more competitive rates.

We have looked after this company fund for many years, then Covid came and costings came under pressure. We also experienced a drop in service standards from the insurer. We transferred this plan to Jigsaw and were immediately impressed with the turnaround time on queries. Then came renewal and Jigsaw shopped the market on our behalf which is their forte, and to our surprise they managed a no increase renewal after receiving a 10% increase letter directly from the insurer. I am very happy that we have embarked on a relationship with Jigsaw confident that our fund is in safe hands.

I can honestly say that Jigsaw has delivered in their promises. The previous insurer's service had become inconsistent, and our client needed a partner who could handle their group risk benefits with greater care and precision. From the initial transfer to installation, administration, and claims management, Jigsaw has proven their expertise and commitment to service excellence. I wholeheartedly recommend Jigsaw to any financial adviser seeking a reliable partner in managing large group risk funds

*Any endorsements from our clients do not constitute financial advice.

The Jigsaw Advantage

Our success is measured by the success of our clients.

Over the years, we’ve had the privilege of working with numerous individuals, businesses, and organisations to navigate complex financial landscapes and achieve their goals.

From increased profitability to enhanced member and employer protection, here are five reasons why you, like many happy clients, should partner with us:

Depth of Expertise

Our team brings together a diverse range of financial professionals, with extensive experience in their fields. We combine expertise in risk management, insurance, and more to provide holistic solutions tailored to your needs.

Industry Relationships

We’ve forged strong partnerships with leading life insurers and financial institutions, giving us access to a wide range of products and resources. That is why we can exclusively offer you innovative solutions at competitive rates, you won’t find anywhere else.

Cutting-Edge Technology

Using the latest advancements in technology to streamline processes, our digital tools and platforms make it easier for you to access and manage your financial information, empowering you to make informed decisions with confidence.

Proactive Approach

We believe in staying ahead of the curve, and anticipating market trends and regulatory changes. Our team is constantly monitoring industry developments, conducting research, and refining our strategies, so that you stay one step ahead.

Long-Term Partnerships

When choosing Jigsaw for your business, you’re not just a transaction; you become a valued long-term partner. We are committed to building lasting relationships based on trust, transparency, and mutual success. As your clients’ needs evolve, we’ll be there adapting our strategies and supporting you every step of the way.