About Us

About Us

About Us
Life can be full of unexpected surprises, and in a rapidly changing world, uncertainty becomes your constant companion. Navigating through risks can feel like solving a complicated and confusing puzzle. At JIGSAW, we’re experts at figuring out what could go wrong, making sure you’re prepared to handle whatever life throws your way.
For over four decades, we’ve delivered binder and administration outsource solutions to intermediaries and insurance companies. Our enduring dedication to these services existed before they were formally defined by legislation, demonstrating our extensive expertise in this field.


In 2018, JIGSAW was formed by the merger of two unique risk administration companies, with Hollard as a shareholder. Then, in July 2021, JIGSAW became an independently owned company, offering competitive products from a select panel of insurers.
Today, we oversee more than 1,400 schemes, serving a membership of over 77,000 insured individuals. As underwriting managers, we offer flexible, tailored solutions to meet our clients’ needs, drawing from a select panel of insurers.
Our head office is located in Cape Town, with regional operations and presence in Gauteng, Kwa-Zulu Natal, and the Western Cape, providing comprehensive services across South Africa.
Our Vision
At JIGSAW, our vision is to be South Africa’s preferred outsourced Group Risk Administration and aligned services provider, designed to help and support you, the hard-working intermediary.Â
Our team is fuelled by enthusiasm, integrity and a deep commitment to meeting your needs while delivering professional and efficient service…every time.Â
Our unshakable dedication to excellence has allowed us to build strong and trusting relationships with our clients, and we’d love to be part of your journey to success.
Our Mission
Our mission is to safeguard our clients and secure their future by providing unparalleled group risk protection and peace of mind. We believe in tailoring our innovative risk management strategies to fit your unique needs, rather than offering one-size-fits-all solutions.
With a focus on understanding your unique needs as an Advisor, our mission is to build a mutually beneficial partnership that lasts.
By blending expertise, fresh ideas, and cutting-edge technology into our products and services, we can offer you better rates and hassle-free group risk solutions, from top-notch life insurance providers.
Our goal is to make your business interactions effortless taking care of the details and opening up new possibilities while giving you peace of mind and a competitive advantage.
We will empower you, the advisor, to make informed decisions, allowing you to shield your clients while pursuing your goals. We prioritise providing efficient and prompt professional services that save you precious time and valuable resources.
Our flexibility to adapt to changing demands, our innovative approach to getting things done, and the personal connections we have with our clients, are why Independent Financial Advisors choose us.
Our Vision
At JIGSAW, our vision is to be South Africa’s preferred outsourced Group Risk Administration and aligned services provider, designed to help and support you, the hard-working intermediary.Â
Our team is fueled by enthusiasm, integrity, and a deep commitment to meeting your needs while delivering professional and efficient service…every time.Â
Our unshakable dedication to excellence has allowed us to build strong and trusting relationships with our clients, and we’d love to be part of your journey to success.
Our Mission
Our mission is to safeguard our clients and secure their future by providing unparalleled group risk protection and peace of mind. We believe in tailoring our innovative risk management strategies to fit your unique needs, rather than offering one-size-fits-all solutions.
With a focus on understanding your unique needs as an Advisor, our mission is to build a mutually beneficial partnership that lasts.
By blending expertise, fresh ideas, and cutting-edge technology into our products and services, we can offer you better rates and hassle-free group risk solutions, from top-notch life insurance providers.
Our goal is to make your business interactions effortless taking care of the details and opening up new possibilities while giving you peace of mind and a competitive advantage.
We will empower you, the advisor, to make informed decisions, allowing you to shield your clients while pursuing your goals. We prioritise providing efficient and prompt professional services that save you precious time and valuable resources.
Our flexibility to adapt to changing demands, our innovative approach to getting things done, and the personal connections we have with our clients, are why Independent Financial Advisors choose us.
Our Vision
At JIGSAW, our vision is to be South Africa’s preferred outsourced Group Risk Administration and aligned services provider, designed to help and support you, the hard-working intermediary.Â
Our team is fueled by enthusiasm, integrity, and a deep commitment to meeting your needs while delivering professional and efficient service…every time.Â
Our unshakable dedication to excellence has allowed us to build strong and trusting relationships with our clients, and we’d love to be part of your journey to success.
Our Mission
Our mission is to safeguard our clients and secure their future by providing unparalleled group risk protection and peace of mind. We believe in tailoring our innovative risk management strategies to fit your unique needs, rather than offering one-size-fits-all solutions.
With a focus on understanding your unique needs as an Advisor, our mission is to build a mutually beneficial partnership that lasts.
By blending expertise, fresh ideas, and cutting-edge technology into our products and services, we can offer you better rates and hassle-free group risk solutions, from top-notch life insurance providers.
Our goal is to make your business interactions effortless taking care of the details and opening up new possibilities while giving you peace of mind and a competitive advantage.
We will empower you, the advisor, to make informed decisions, allowing you to shield your clients while pursuing your goals. We prioritise providing efficient and prompt professional services that save you precious time and valuable resources.
Our flexibility to adapt to changing demands, our innovative approach to getting things done, and the personal connections we have with our clients, are why Independent Financial Advisors choose us.
Our Values
Trustworthy
We believe in creating strong positive partnerships with our clients, built on trust and loyalty.

Trustworthy
We believe in creating strong positive partnerships with our clients, built on trust and loyalty.
Human-Centric
We prioritise people, using business processes that focus on empathy and understanding our client's needs.

Human-Centric
We prioritise people, using business processes that focus on empathy and understanding our client's needs.
Relevant
We offer clients advantageous products and services, including corporate solutions for small and medium-sized businesses.

Relevant
We offer clients advantageous products and services, including corporate solutions for small and medium-sized businesses.

Ethical
We work with integrity and in the client's best interest.

Ethical
We work with integrity and in the client's best interest.
Simplicity
We strive to make business operations smooth and efficient throughout the organisation.

Simplicity
We strive to make business operations smooth and efficient throughout the organisation.
Energetic
We aim to inject youthful and innovative energy into a traditionally rigid market, by focusing on fresh and creative thinking.

Energetic
We aim to inject youthful and innovative energy into a traditionally rigid market, by focusing on fresh and creative thinking.
Being Part Of Your Journey
As JIGSAW Financial Services moves forward, we continue innovating, improving, and adapting our services to meet your evolving needs, while being at the forefront of the financial services industry.
If you’re looking for a company with a tremendous commitment to professionalism, transparency, and excellence while protecting what matters to you…
We look forward to serving you.
