Legal and Compliance
With a strong foundation in both the financial services and legal sectors, Thandi Buthelezi serves as Jigsaw’s Legal and Compliance Administrative Assistant. She plays a vital role in supporting the legal and compliance function, assisting with the collection and management of FICA documentation for client renewals and onboarding. From conducting client risk ratings to reviewing and enhancing FICA processes, Thandi ensures that compliance standards are met with precision and care.
Her responsibilities extend to updating process documentation, maintaining accurate filing systems and delivering FICA Standard Operating Procedure training to new employees. She also assists with broader legal and compliance training initiatives, liaises confidently with internal stakeholders, insurers and intermediaries and attends stakeholder meetings. Whether supporting ad hoc projects or contributing to general business operations, Thandi approaches every task with professionalism and a commitment to maintaining high standards of competence through continuous learning.
Thandi’s professional journey includes her time at Old Mutual from 2022 to 2023, where she worked as a Personal Assistant to Financial Advisors, providing both administrative and client support. From 2023 to 2025, she was employed at Lomas-Walker Attorneys as a Legal Assistant and receptionist, gaining hands-on experience in legal administration, document management and professional client liaison. These roles have strengthened her organisational skills and deepened her understanding of regulatory environments.
Building on the knowledge gained during her Diploma in Law completed between 2018 and 2021, Thandi is currently a Bachelor of Laws candidate at UNISA. Her academic journey has provided her with a comprehensive understanding of South African law while sharpening her analytical and research capabilities.
Outside of work, Thandi enjoys cooking and baking while exploring new recipes and flavours. She finds fulfilment in mentoring children and journaling while listening to uplifting music. Above all, she values spending quality time with family and engaging in reflective practices that support continuous personal and professional growth.